Pendeen Systems

Home

About Us

Management Consulting

Case Studies

History of Insight

Blog

Contact Us

Management Consulting Services


Strategic Integration of Business and Information


It is often repeated, "This is the Information age." To be successful today, businesses must harness information in the pursuit of profits. Finance organizations must have accurate risk assessments, up to date market trends, payment transactions, asset data, and much more. Some of the information Insurance companies utilize are pool risks, regulatory impacts, hazard likelihoods, historical trends, and investment strategies. Health care establishments focus on information related to provider quality, payer transactions, patient records, and much more.  Hospitality businesses rely on reservations, historical demand profiles, brand differentiation, and customer preferences. The right information at the right time is critical. But, all too often the information is not fully integrated into the business. The people and processes for developing the systems that manage information are not merged with the business people and their processes.

Because the business of most companies today revolves around the proper handling of information and the buying and selling of information -- the business side and IT side of a company must be unified to achieve the benefits the Information Age has to offer. To this end Pendeen Systems offers it clients the following services:

  • Integration of Business Decisions with Timely Information: Business Intelligence (BI) has become a key component in business decision making. But access to the right information in an understandable way eludes many companies. Often the IT staff make the mistake of trying to serve all the data all the time. They find this approach is very expensive and that very little of the data is actually used. Pendeen Systems offers unique services for eliciting, analyzing, and communicating BI requirements. That way the business gets the information it needs and IT gets a solid foundation for designing the BI/DW system.
  • Integration of Business Processes with Software Development: As market conditions change, companies need to evaluate the effectiveness of their business processes and make changes where necessary. These changes must align with strategic goals, consider return-on-investment, involve buy-in from all affected stakeholders, and consider impacts on supporting software systems.  On a project basis these changes must be understood and communicated by effective Business Analysts. But, business analysis is often ad-hoc without the benefit of best practices which have been shown to be key to project success. Pendeen Systems offers a a systematic approach to developing your business analysis resources into a Business Analyst Center of Excellence.
  • Integration of People Across the Software Development Life-cycle: Information must be captured, maintained, processed and delivered at the right time by/to the right people -- the Information Systems Development Life-Cycle. You need people with expertise in database management, programming, software design, architecture design, requirements analysis, maintenance, testing, and quality assurance. You also need people that have generalized experience in all these areas to ensure the development process is running smoothly. Pendeen Systems brings years of systems development experience across all aspects of the life-cycle and different business cultures helping you tailor software develop to meet your unique information expansion needs. Today you need to be agile during the software development life cycle. Our Certified Scrum Master brings years of experience to performing the right technique at the right time for your Srum projects.
  • Integration of Business with Information Across the Enterprise: Due to separations between the business and Information Technology sides of an enterprise, information is not structured nor delivered properly to those who need it. To solve this Companies must think strategically about their information. This starts with business analysis at the enterprise level. But it cannot stop there by simply throwing the results of the analysis "over the wall" to the IT Department. A holistic approach must be taken to integrate enterprise strategies and business requirements with resulting software architecture at the Enterprise level. Pendeen Systems offers Business Architecture services to help companies find ways of aligning the Business and Information Technology organizations.


Knowledge Assets
UML 2, ER
BI Issues
Insurance
Medical
Hospitality
Aerospace

Capabilities / Services
Systems and Software Modeling
Business Architecture
Object-Oriented Analysis and Design
Reverse Engineer Databases and Information Structures
Business Process Reengineering
Course Correction of Business Intelligence Efforts

To see how we have helped other organizations realign see our business case studies.

Pendeen Systems * Merion Station, PA * USA * 19066 * Phone (610) 348-7147
© 2009 Pendeen Systems, All Rights Reserved

Integrating Businesses with Their Information