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In these pages I will draw on my experience to discuss a variety of topics. I encourage you to comment as well based on your own experience. Through participation we all learn from each other. Thanks for visiting.

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Musings about Systems from a Generalist

Archive for March, 2009

Sometimes Decision Makers view the Business Intelligence system as if it were a foreign language. They took the training. They tried to get information out of the system. But they gave up because the terms
used in the interface between them and the Data Warehouse are not the terms they use to conduct business. For instance, the Manager of Sales is thinking, “Account.” To them account is a shorthand for customer account which embodies the name of the customer, and some sense of who that customer is. When they get to the BI system they see, “Party.” Party in this context relates to participants in a sales transaction, one of which is the customer. I say account you say party, let’s call the whole thing off.
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In my last post I talked about how requirements are really the stuff that goes in and out of your system, the black box. The “stuff” are things like data, documents, objects, requests, events, and when “this stuff happens. But what else constitutes requirements (stuff)?
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Input and Output of a Black Box

Input and Output of a Black Box

Once the boundaries for your system / software / business unit are defined as a black box, do not worry about what is inside the box. Focus on what goes in, what comes out, when this happens, and rules the box must follow. So just what can go into our come out of this box? As I gather requirements I look for data, requests, and events.
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